Nationwide Plants 30-Day Plant Promise
At Nationwide Plants, LLC, we’re confident your plants will arrive strong, healthy, and ready to thrive. That’s why we offer our 30-Day Plant Promise—designed to give you peace of mind from the moment your order is placed to when your plants are flourishing in your landscape.
What Does Our Plant Promise Include?
With Nationwide Plants, LLC, you can expect:
- Healthy and Happy Arrival: Every plant is handpicked, nurtured, and expertly packaged to ensure it arrives in perfect condition.
- 30 Days of Confidence: We’re so sure your plants will adapt well to their new home that we promise they’ll continue to thrive for at least 30 days after delivery. If any issues arise, we’re here to support you.
What If Something Unexpected Happens?
Although we’re experts at shipping plants across the country, we understand that nature can be unpredictable. If your plants don’t adjust well after arrival, here’s how we have your back:
- Free Replacement: If your plants don’t thrive within the first 30 days, let us know, and we’ll send a replacement—no hassle, no questions.
- Store Credit Option: If you’d prefer, we can issue a store credit for the full value of the affected plants for future use.
Note: Minor adjustments like leaf drop or slight changes in color are normal during transit and are part of the acclimation process. We recommend giving your plants time to settle in their new environment before assessing their overall health.
How to Take Advantage of Our 30-Day Plant Promise
If you need to make a claim under our 30-Day Plant Promise, simply follow these steps:
- Reach Out: Contact us at support@nationwideplants.com, visit our contact page, or call us at (704) 443-8256.
- Provide Photos: To help us understand the issue, we may ask for photos of the affected plants.
- Receive Your Support: We’ll promptly replace your plants or issue a store credit to ensure your satisfaction.
Special Care for Dormant Plants
If you order deciduous trees during their dormant season (winter or early spring), they may arrive without leaves or visible growth. This dormancy is completely normal and ensures your trees stay healthy during transit. If they haven’t shown signs of life by May 30th, contact us by June 5th, and we’ll gladly offer guidance or a replacement if necessary.
Why Choose Nationwide Plants?
We’re not just selling plants—we’re cultivating success in your landscape. Our 30-Day Plant Promise ensures that your plants will not only arrive in top condition but will continue to thrive under your care. With Nationwide Plants, LLC, you’re getting more than just a product—you’re gaining a partner dedicated to helping your garden grow.
From the moment your plants leave our nursery to the day they’re thriving in your yard, we’re here for you every step of the way.