{"product_id":"one-year-limited-warranty","title":"One Year Limited Warranty","description":"\u003ch2\u003eOne Year Guarantee\u003c\/h2\u003e\n\u003cp\u003e\u003cem\u003eEffective May 8, 2026 — applies to all orders placed on or after this date.\u003c\/em\u003e\u003c\/p\u003e\n\u003cp\u003eWhen you order from Nationwide Plants, you're not just buying a plant — you're investing in your landscape. That's why we stand behind every plant we ship with a full\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e365 days of coverage\u003c\/strong\u003e, so you can plant with confidence knowing we have your back from delivery day through every season ahead.\u003c\/p\u003e\n\u003ch2\u003eDays 1–30: The 30-Day Plant Promise\u003c\/h2\u003e\n\u003cp\u003eIf your plant arrives damaged, or if it fails to thrive within the first 30 days after delivery, we'll send a\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003efree replacement\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e— as quick as we can.\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"\/pages\/contact-us\"\u003eJust contact us here\u003c\/a\u003e with your order number and a quick photo, and we'll ship a replacement at no cost to you.\u003c\/p\u003e\n\u003ch2\u003eDays 31–365: The Happy \u0026amp; Healthy Guarantee\u003c\/h2\u003e\n\u003cp\u003eWe've now expanded our coverage to a full year. If your plant doesn't survive between days 31 and 365 after delivery, we'll replace it for\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e50% of the current retail price\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eand ship a healthy new plant to your door.\u003c\/p\u003e\n\u003cp\u003eThis gives you a full growing season (and then some) to see how your plants establish, without the risk of a total loss.\u003c\/p\u003e\n\u003ch2\u003eHow to File a Claim\u003c\/h2\u003e\n\u003cp\u003eFiling a claim is simple. Within your coverage window:\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/nationwideplants.com\/pages\/contact-us\"\u003eGo to our help page here\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003eInclude in your message:\n\u003cul\u003e\n\u003cli\u003eYour order number\u003c\/li\u003e\n\u003cli\u003eA clear photo of the plant\u003c\/li\u003e\n\u003cli\u003eA short description of what happened and where the plant was installed\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eWe'll review your claim within 1–2 business days and confirm next steps.\u003c\/li\u003e\n\u003cli\u003eFor Days 31–365 claims, we'll send a secure payment link for 50% of the current retail price. Once paid, your replacement ships on the next available send date for your hardiness zone.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch2\u003eWhat Counts as a Covered Loss\u003c\/h2\u003e\n\u003cp\u003eA plant is considered a covered loss when it shows no signs of life:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eTrees and shrubs:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eNo green tissue under a light bark scratch on the main stem or trunk.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePerennials and ornamental grasses:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eNo live growth from the crown once the appropriate growing season has begun for your zone.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEvergreens:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eBrowning, brittle needles or foliage throughout the entire plant with no remaining live tissue.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003ePlants that are simply dormant, stressed, slow to establish, or recovering from transplant shock are not considered losses — many of our plants take a full season to settle in and reach their best appearance.\u003c\/p\u003e\n\u003cp\u003eIf you're not sure whether your plant is dormant or truly dead, send us a photo first. We're happy to help you tell the difference before filing a claim.\u003c\/p\u003e\n\u003ch2\u003eWhat's Not Covered\u003c\/h2\u003e\n\u003cp\u003eTo keep our guarantee sustainable for every customer, the following are not eligible for replacement:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ePlants installed outside their recommended USDA hardiness zone\u003c\/li\u003e\n\u003cli\u003eDamage caused by improper care, including under- or over-watering, over-pruning, fertilizer burn, herbicide damage, or planting too deep or too shallow\u003c\/li\u003e\n\u003cli\u003eDamage from external factors beyond our control — severe weather events, drought, freezes, animals, insects, disease, vandalism, or accidents\u003c\/li\u003e\n\u003cli\u003ePlants moved or transplanted after the original planting\u003c\/li\u003e\n\u003cli\u003ePlants used in commercial landscaping projects or purchased for resale (this guarantee is for residential customers only)\u003c\/li\u003e\n\u003cli\u003eIndoor plants installed outdoors, or outdoor plants kept indoors, contrary to their care instructions\u003c\/li\u003e\n\u003cli\u003ePlants in dormancy\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eSubstitutions and Store Credit\u003c\/h2\u003e\n\u003cp\u003eIf your original plant variety is out of stock when your replacement is ready to ship, we'll work with you to make it right by either:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eSubstituting a comparable variety (with your approval), or\u003c\/li\u003e\n\u003cli\u003eIssuing store credit for the equivalent replacement value, valid for 24 months from the issue date and usable on anything in our catalog.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eReplacement Limit\u003c\/h2\u003e\n\u003cp\u003eThe Happy \u0026amp; Healthy Guarantee covers\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003eone replacement per plant\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003ewithin the 365-day window from the date of your original delivery. If a replacement plant also fails, we'll review the situation case by case, but we can't guarantee a second free or discounted replacement on the same item.\u003c\/p\u003e\n\u003ch2\u003eQuestions?\u003c\/h2\u003e\n\u003cp\u003eOur team is here to help you succeed. Whether you need planting advice, aren't sure if your plant is dormant or dead, or have a claim to file, we're a phone call or email away.\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"mailto:support@nationwideplants.com\"\u003esupport@nationwideplants.com\u003c\/a\u003e\u003cbr\u003e(704) 443-8256\u003cbr\u003eMonday–Friday, 9 AM – 5 PM ET\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003ePlant with confidence. We're happy to help!\u003c\/strong\u003e\u003c\/p\u003e","brand":"NationwidePlants.com","offers":[{"title":"Default Title","offer_id":48685352190187,"sku":"1YR-WARRANTY","price":9.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0723\/9319\/5755\/files\/warranty.png?v=1780473185","url":"https:\/\/nationwideplants.com\/products\/one-year-limited-warranty","provider":"NationwidePlants.com","version":"1.0","type":"link"}